Who We Are
Our website address is: https://ironkeymarkets.com
IronKey Markets (“we,” “us,” or “our”) provides trading-related software, tools, automation features, educational content, and related services through our website, platform, and connected applications.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam and abuse.
An anonymized string created from your email address may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available from Automattic. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data, including EXIF GPS data. Visitors to the website may be able to download and extract location data from images published on the site.
Information we collect
We may collect the following information when you use our website or services:
- Name, username, or account profile information you provide
- Email address and login details
- Session tokens or authentication credentials you provide to connect supported IronKey Markets features
- Account preferences and copier settings
- Trading-related configuration data connected to features you choose to use
- Technical information such as IP address, browser type, device information, pages visited, and timestamps
- Support messages or other communications you send to us
We collect this information to operate the website, provide requested services, improve performance, maintain security, and support user-authorized platform features.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies may last for up to one year.
If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we may also set cookies to save your login information and screen display preferences. Login cookies may last for two days, and screen option cookies may last for up to one year. If you select “Remember Me,” your login may persist for two weeks. If you log out of your account, login cookies will be removed.
If you edit or publish content on the site, an additional cookie may be stored in your browser. This cookie contains no personal data and simply indicates the post ID of the content you edited. It typically expires after one day.
We may also use cookies and similar technologies for security, analytics, site performance, and account functionality.
Embedded content from other websites
Articles or pages on this site may include embedded content such as videos, images, charts, posts, or articles. Embedded content from other websites behaves in the same way as if the visitor had visited the other website directly.
These third-party websites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with that embedded content, including if you are logged in to that third-party service.
How we use your data
We may use collected information to:
- Operate and maintain the website and platform
- Create and manage user accounts
- Authenticate users and maintain session security
- Provide platform features, including copier and automation settings you choose to use
- Respond to support requests and questions
- Monitor performance, troubleshoot problems, and improve reliability
- Detect fraud, abuse, spam, and unauthorized access
- Comply with legal obligations and enforce our policies
Who we share your data with
We do not sell your personal data.
We may share your information with service providers and vendors that help us operate the website and services, such as hosting providers, email providers, payment processors, analytics tools, spam detection providers, and security services, but only as reasonably necessary to run our business and provide the services.
If you request a password reset, your IP address may be included in the reset email for security purposes.
We may also disclose information if required by law, legal process, or to protect our rights, users, systems, or business.
How long we retain your data
If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website, we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time, except for their username if that is required for account integrity. Website administrators may also see and edit that information for operational and support purposes.
We may retain certain technical, transactional, security, or legal records for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.
What rights you have over your data
If you have an account on this site, or have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided to us.
You may also request that we erase personal data we hold about you. This does not include data we are required to keep for administrative, legal, security, fraud prevention, or compliance purposes.
To make a privacy-related request, contact us at: support@ironkeymarkets.com
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Your data may also be processed by trusted third-party providers that support website hosting, analytics, account authentication, payment processing, infrastructure, security, and customer support.
Depending on where those providers operate, your data may be transferred to and processed in countries outside your home jurisdiction.
Security
We use reasonable technical and organizational safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Third-party services
Our website and services may link to or integrate with third-party platforms, brokers, payment providers, charting tools, or software services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before using their services.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date at the top. Your continued use of the website or services after changes become effective means the updated policy applies.